Customer Support
Whether it is billing, reimbursement or product-related clinical and technical support, KCI customers have access to KCI customer support from trained professionals 24 hours a day.
KCI Ireland is committed to ensuring our customers and patients have access to a member of our Customer Care Team and our clinical support specialists 24-hours a day, 7-days a week, 365-days a year.
For all product-related clinical and technical support please do not hesitate to contact our Freephone number 1800 33 33 77 at any time. Alternatively please email us at info-ireland@kci-medical.com
KCI Technical Support Centre
With 24-hour availability KCI Ireland is able to provide troubleshooting support for all V.A.C.® Therapy devices.
Our state-of-the-art product service and management centre, based in Dublin, is responsible for the operational management of all KCI products and particularly the prompt pick-up and delivery of KCI products nationally to support your patient care needs
- One of our technical support specialists can assist you to deal with any technical product query or assist with service requests.
To access this service, please contact us on Freephone 1800 33 33 77.